Warranty & Return

30-Day Money-Back Guarantee 

You may return your undamaged product and packaging within 30 days of purchase to receive a FULL REFUND for any reason. If the reason for return isn’t quality-related, the customer must pay the return shipping costs.

 

12-Month Warranty for Quality-Related Issues 

We will take care of all quality-related issues with a REPLACEMENT or FULL REFUND including any return shipping costs. Please note: Any provided shipping labels must be used within 7 days.

 

Requests from outside country of purchase

We will take care of all quality-related issues with a FULL REFUND or REPLACEMENT. International shipping costs must be covered by the customer. If the item cannot be returned then we will offer a 50% REFUND.

 

Requests for orders shipped internationally

We will take care of all quality-related issues with a FULL REFUND including any return shipping costs. This includes purchases shipped overseas from the USA.

 

Product Replacement Insurance Program 

To get 12-Month Product Replacement Insurance by registering your product in one of the following two ways.

  • Method 1-With Facebook Account 
    Please logo on to: insurance.crownful.com 
  • Method 1-Without Facebook Account
    Please logo on to: registration.crownful.com

 

Note: Order ID # from our official website is REQUIRED for us to validate your transaction for all warranty-related issue. Without this, we cannot proceed with processing your replacements or refunds under warranty and insurance program.

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