Warranty & Return
30-Day Money-Back Guarantee
You may return your undamaged product and packaging within 30 days of purchase to receive a FULL REFUND for any reason. If the reason for return isn’t quality-related, the customer must pay the return shipping costs.
12-Month Warranty for Quality-Related Issues
We will take care of all quality-related issues with a REPLACEMENT or FULL REFUND including any return shipping costs. Please note: Any provided shipping labels must be used within 7 days.
Requests from outside country of purchase
We will take care of all quality-related issues with a FULL REFUND or REPLACEMENT. International shipping costs must be covered by the customer. If the item cannot be returned then we will offer a 50% REFUND.
Requests for orders shipped internationally
We will take care of all quality-related issues with a FULL REFUND including any return shipping costs. This includes purchases shipped overseas from the USA.
For purchases made through other retailers
We are selling our products exclusively on Crownful.com, Amazon, Walmart and Wayfair through our authorized stores. We will NOT honor warranty if the item was purchased from unauthorized retailers or sellers.
Unauthorized reselling of Crownful products is strictly prohibited.
Authorized Sellers: Nekteck Director, Crownful, Techlife, Chatham
Product Replacement Insurance Program
To get 12-Month Product Replacement Insurance by registering your product in the following way.
- Please click here: https://registration.crownful.com/
Note: Order ID # from our official website, Amazon, Walmart or Wayfair is REQUIRED for us to validate your transaction for all warranty-related issue. Without this, we cannot proceed with processing your replacements or refunds under warranty and insurance program.